Tuesday, June 19, 2007

my indigo (mosquito) experience

On 4th feb. 2007 I was flying by Indigo Airlines from Banglore to Delhi. It was a night flight. When I boarded the flight to my horor there were mosquitoes in the aircraft (A-320). When a fellow passenger complained for the same to the air-hostess, the HUMBLE air-hostess replied " sir I have not brought the mosquitoes from my home.................."

9 comments:

Sunil said...

You should write to the CEO and give the name of the flight attendant, who is so rude. Also, write this to other airlines, who are the competitors.

rahul chauhan said...

sir, writing to CEO is not going to help much coz in every other airline a mosquito repllent is their bt, Indigo being a low cost, most probably it has abondanded that idea...

Anuj Goel said...

Time is not Valuable...
In the service industry customer is considered to be the KING, however, these days, trend has changed...!
Flied with Go Air last month, had a horrible experience...!
It took 6 hours for a 3 hours flight...! Anyways, I am glad that they didnt cancel it.
And the staff sitting at the Customer Care desk (if available) would be the last person U should talk to...! They never assist anyone rather, they behave very rudely...!
-Anuj Goel

sonu said...

well i havent had any bad experiences with the cabin crew, but i have seen the inefficiencies of groune staff, who sometimes waste our precious time & energy.

sonu said...

well i haven't had any bad experience wih the cabin crew but with the ground staff. who waste our precious time & energy through their in efficiency!!!

rahul chauhan said...

Mr. Anuj
u jus cant say that time is nt valuable it is....
bt service along with is also imp...

Rahul Chauhan said...

sonu said it some what rightmay a times it happens that ground staff is not that much efficient but, its not always...

gaurav said...

ya in service industry relationship management matters than sales ao i think indigo airlines is solely responsible for the acts of their servant

sahil said...

surely
indigo shd train their employees hw to handle thier passengers...
they shd tak care of such incidents!!!

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